Refund Policy

The Claude AI Income System consists of downloadable digital materials supplied immediately after successful payment. Because digital content cannot practically be returned once access has been provided, purchases are final and we do not offer refunds for change of mind.

This Policy does not exclude any remedy or consumer right that cannot lawfully be excluded.

• You changed your mind after purchase.
• You purchased the wrong package or purchased without reviewing the description.
• You downloaded or accessed the materials and later decided they were not suitable for your personal preferences.
• You did not use, complete or implement the materials.
• You expected a particular level of income, employment, number of clients or business result.
• You do not have a Claude account, compatible device, suitable software or adequate internet access.
• A third-party service changed its features, availability, terms or price.
• You failed to follow the instructions or breached the Licence Terms.
• You found a lower price or alternative product elsewhere.

• Paystack charged you more than once for the same intended purchase.
• Paystack confirmed payment but the purchased product was not delivered or access could not be restored.
• The supplied files are corrupted, inaccessible or materially defective and we cannot provide working replacements within a reasonable time.
• The package supplied is materially different from the package description applicable when you purchased.
• A refund or other remedy is required by applicable law.

Where appropriate, our first remedy may be to resend the files, correct access, replace a defective file or supply a missing component. If the failure cannot be remedied within a reasonable time, we will consider the refund or other remedy required by law and the extent of the failure.

• Purchaser's full name.
• Email address used for payment.
• Package purchased.
• Date and amount of payment.
• Paystack transaction reference.
• Clear description of the issue.
• Screenshots or other relevant evidence where available.

The seven-day request period helps us investigate promptly but does not reduce any statutory right that applies for a longer period.

We aim to acknowledge a complete request within two business days and communicate the outcome or next step within five business days. Complex cases may take longer, and we will provide an update where reasonably possible.

If a refund is approved, it will normally be returned to the original payment method. We aim to initiate an approved refund within seven business days. Paystack, your bank or payment provider may require additional time to complete the credit, which is outside our direct control.

Mente Rica Limited
Email: hello@mentericaglobal.com